What is a goal?
A goal is something that you can count on to direct your action when you have to make a decision.
Example Goal: Do all my homework on time.
Decision scenario 1: Should I party tonight or do homework? The thought process might be something like: "If I party I won't get my homework done tonight and might not contribute to my goal. So, I'll do my homework first, then, if I have time, I'll party. That way I don't jeopardize my goal."
Action: Work first, then party.
Decision scenario 2: Should I hang with Bob or Sally. Sally is a party animal and if I run with her and her friends, I'm likely not to get any work done. Bob is a more quiet kind of friend. I have an invitation from them both.
Action: Hang with Bob. Tell Sally, "Maybe later..."
Test of a good goal: Is it general and can it be used in making decisions?
Goals can be measured
A goal is something you can easily quantify. They imply objectives that you can either achieve or not.
Objective: Do all my homework on time 90% of the time. This goal is measurable because you can count how many times you achieve it.
Test of a good goal: Is it measurable?
A goal is something you want to achieve, a task is a means to doing it.
Doing your homework on time 90% of the time is a goal. Tasks would be:
- Joining a study group
- Reading assigned chapters in the textbook
- Doing practice exercises to build skills
- Setting up a workspace
Test of a good goal: Does it imply tasks one could do but not state them?
Goals and scope
A goal implies what is not the goal as well as what is.
Example from the LUG Report: "Our goal was to provide feedback and data to library staff on the usability of the SPSU Library (“the Library”) Web site and an accompanying GALILEO search tutorial for remote users through needs assessment, heuristic evaluation, and usability testing."
How does this goal statement limit what the group will do?
Test of a good goal: Does it limit what the group will do?
Goals Heuristic
Editing and Reporting Goals
Here are the various goals that the E&R group put together:
Sponsor/Participant Management Goals
Project Goals:
> - KISS - Keep it Simple, Stupid.
> - Keep detailed records... and send them to me.
> - Keep sponsors informed - every two week progress report
>
> Team Goals:
> - Field testing
> - Talk with Donna Peters
> - Define personas of everybody... (basically a profile or a highly
> detailed fictional composite of the ideal test subject
> - Send persona writeups to editing
> - Recruit - decide how. ask profs...
> - Interview volunteers to make sure they fit categories